SHIPPING & RETURNS
SHIPPING POLICY
At ZAMYRS, we are committed to providing a smooth and reliable shopping experience for our customers worldwide. Please read our shipping policy carefully before placing your order.
Processing Time
All orders are processed within 1–5 business days after payment confirmation. During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times vary depending on the destination country:
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United Kingdom: 5–12 business days
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Europe: 6–15 business days
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United States: 7–15 business days
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International Orders: 7–20 business days
Please note that shipping times are estimates and may be affected by customs, holidays, or courier delays.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can monitor your package in real time.
Customs & Import Taxes
International customers may be responsible for customs duties, taxes, or import fees charged by their country. ZAMYRS is not responsible for these additional charges.
Incorrect Address
Please ensure your shipping information is correct before completing your order. We are not responsible for packages lost due to incorrect or incomplete addresses provided by the customer.
Lost or Delayed Packages
If your package is significantly delayed or lost in transit, please contact our support team and we will do our best to assist you.
Contact
For any shipping-related questions, please contact us at:
RETURN & EXCHANGE POLICY
At ZAMYRS, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.
Return Eligibility
You may request a return within 14 days of receiving your order.
To be eligible for a return, items must:
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Be unused and in original condition
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Include original packaging and tags
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Not show signs of wear, damage, or washing
Non-Returnable Items
The following items cannot be returned:
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Sale or clearance items
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Gift cards
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Personalized/custom items
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Earrings and certain jewelry items for hygiene reasons
Exchanges
We only replace items if they arrive defective, damaged, or incorrect. If you need an exchange, please contact us with photos of the item received.
Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged or incorrect.
Refunds
Once your return is received and inspected, we will notify you regarding approval of your refund. Approved refunds will be processed to the original payment method within 5–10 business days.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, please contact us within 48 hours of delivery with clear photos of the issue.
Contact
For returns, exchanges, or assistance, contact: